Privacy Policy

Stride Group ("Stride", "we", "us" or "our") respects your privacy and is committed to protecting the personal data entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store and otherwise process personal data in accordance with the Singapore Personal Data Protection Act 2012 ("PDPA") and other applicable laws and regulations.

1. Personal Data We May Collect

Depending on your interaction with us, we may collect personal data including:

• Name, contact number, email address and correspondence details;
• Company name, designation and business information;
• Information submitted through our website, enquiry forms or communications with us;
• Information provided in connection with our corporate, accounting, tax, financial reporting, recruitment, employment pass, concierge and other professional services;
• Employment and recruitment-related information, including information contained in résumés or job applications;
• Technical and usage information relating to your interaction with our website, including information collected through cookies or similar technologies; and
• Any other personal data that you voluntarily provide to us.

Where our services require additional personal data, we will collect and process such information only where reasonably necessary for the relevant purpose and in accordance with applicable requirements.

2. How We Collect Personal Data

We may collect personal data when you:

• Visit or interact with our website;
• Submit an enquiry or contact form;
• Communicate with us by email, telephone, messaging platforms or other channels;
• Request a quotation or engage our services;
• Provide information or documents in connection with an engagement;
• Apply for a position or participate in a recruitment process;
• Attend an event, meeting or programme involving Stride; or
• Otherwise interact with us in the course of our business.

We may also receive personal data from authorised representatives, business partners, professional advisers, referral partners, government agencies or other third parties where permitted by law.

3. Purposes for Collection, Use and Disclosure

We may collect, use and disclose personal data for purposes including:

• Responding to enquiries and requests;
• Providing information about our services;
• Preparing proposals, quotations and engagement documentation;
• Establishing and managing client relationships;
• Providing corporate and professional services requested by clients;
• Processing recruitment and employment-related matters;
• Processing applications or submissions to relevant authorities where applicable;
• Communicating with clients, prospective clients, partners and other stakeholders;
• Performing administrative, operational, billing and record-keeping activities;
• Managing our business relationships and service providers;
• Improving our services, website and client experience;
• Maintaining the security and integrity of our systems and operations;
• Complying with applicable laws, regulations, professional requirements and requests from competent authorities; and
• Any other purpose which we notify you of at or before the time your personal data is collected, or which is otherwise permitted under applicable law.

4. Disclosure of Personal Data

Where necessary and permitted, we may disclose personal data to third parties including:

• Our employees, representatives and affiliated entities;
• Professional advisers and service providers;
• Technology, cloud, hosting and other operational service providers;
• Business and referral partners where relevant to the services requested;
• Financial institutions and payment service providers;
• Government agencies, regulators and other competent authorities;
• Overseas service providers or professional partners where required in connection with an international engagement; and
• Other parties where disclosure is required or permitted by law.

We endeavour to limit disclosures to what is reasonably necessary for the relevant purpose.

5. Overseas Transfers

As Stride may support businesses with international activities, personal data may, where necessary, be transferred to or processed in jurisdictions outside Singapore.

Where we transfer personal data outside Singapore, we will take appropriate steps in accordance with applicable requirements to ensure that the transferred personal data receives a standard of protection comparable to that provided under the PDPA.

6. Protection of Personal Data

We take reasonable administrative, technical and physical measures to safeguard personal data under our possession or control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Personal Data

We retain personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, to meet our legitimate business or operational requirements, or to comply with applicable legal and regulatory requirements.

When personal data is no longer required, we will take reasonable steps to securely dispose of, anonymise or otherwise cease retaining it as appropriate.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage and improve the user experience.

Certain third-party services integrated with our website may also place or use cookies in accordance with their respective privacy practices.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of our website.

9. Marketing Communications

Where permitted by applicable law, we may communicate with you regarding Stride's services, events, updates or other information that may be relevant to you.

You may request to stop receiving marketing communications from us at any time by using the unsubscribe mechanism provided, where available, or by contacting us.

10. Access and Correction

Subject to the PDPA and applicable exceptions, you may request access to personal data that we hold about you or request correction of inaccurate or incomplete personal data.

We may require reasonable information to verify your identity and process your request.

11. Withdrawal of Consent

Where we process personal data based on your consent, you may withdraw your consent to our continued collection, use or disclosure of your personal data by contacting us.

Please note that withdrawal of consent may affect our ability to continue providing certain services to you where the relevant personal data is necessary for those services.

12. Third-Party Websites

Our website may contain links to websites, platforms or services operated by third parties.

Stride is not responsible for the privacy practices, security or content of third-party websites. You should review the applicable privacy policies of those third parties before providing personal data to them.

13. Data Protection Contact

If you have any questions regarding this Privacy Policy, our handling of your personal data, or wish to make an access, correction or withdrawal request, please contact our Data Protection Officer or designated data protection representative at:

Stride Group

Data Protection Officer / Data Protection Representative

Email: [insert DPO business contact email]

Website: www.stridegroup.com.sg

14. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes to our practices, services, technologies or applicable legal and regulatory requirements.

The latest version will be published on our website together with the date on which it was last updated.